.nmpqr-portal{display:grid;grid-template-columns:1.45fr .8fr;gap:28px;align-items:start}.nmpqr-card,.nmpqr-status-card{background:#fff;border:1px solid #e8ece9;border-radius:16px;padding:28px;box-shadow:0 8px 28px rgba(16,42,31,.06)}.nmpqr-card h2{margin:0 0 22px}.nmpqr-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.nmpqr-full{grid-column:1/-1}.nmpqr-form label,.nmpqr-lookup label{display:flex;flex-direction:column;gap:7px;font-weight:600;color:#25352e}.nmpqr-form .nmpqr-grid>label{display:block!important}.nmpqr-form .nmpqr-grid>label>span{display:inline!important;color:#9d251c}.nmpqr-form .nmpqr-grid>label>input,.nmpqr-form .nmpqr-grid>label>select,.nmpqr-form .nmpqr-grid>label>textarea{display:block;margin-top:7px}.nmpqr-form input,.nmpqr-form select,.nmpqr-form textarea,.nmpqr-lookup input{width:100%;border:1px solid #ccd7d0;border-radius:9px;padding:12px 13px;background:#fff;color:#17251f;box-sizing:border-box;font:inherit}.nmpqr-form textarea{resize:vertical}.nmpqr-form input:focus,.nmpqr-form select:focus,.nmpqr-form textarea:focus,.nmpqr-lookup input:focus{outline:none;border-color:#215b43;box-shadow:0 0 0 3px rgba(33,91,67,.12)}.nmpqr-form small,.nmpqr-legal{font-size:12px;color:#66756e;font-weight:400}.nmpqr-check{display:flex!important;flex-direction:row!important;align-items:flex-start;gap:9px!important;margin:20px 0}.nmpqr-check input{width:auto!important;margin-top:4px}.nmpqr-check span{color:#25352e!important;font-weight:400}.nmpqr-button{appearance:none;border:0;border-radius:9px;background:#173d2e;color:#fff;padding:13px 20px;font-weight:700;cursor:pointer;font-size:15px}.nmpqr-button:hover{background:#0e2e21}.nmpqr-hp{position:absolute!important;left:-99999px!important;opacity:0!important}.nmpqr-alert{padding:14px 16px;border-radius:9px;margin:0 0 20px}.nmpqr-alert.success{background:#edf8f0;border:1px solid #b9dfc3;color:#174426}.nmpqr-alert.error{background:#fff1f0;border:1px solid #efc2bd;color:#7e2219}.nmpqr-lookup{display:grid;gap:15px}.nmpqr-status-head{display:flex;justify-content:space-between;gap:18px;align-items:start;border-bottom:1px solid #edf0ee;padding-bottom:18px}.nmpqr-status-head small,.nmpqr-meta small{display:block;color:#738078;font-size:12px;margin-bottom:4px}.nmpqr-status-head strong{display:block;font-size:20px}.nmpqr-badge{padding:7px 11px;border-radius:999px;background:#edf3ef;font-size:12px;font-weight:700;white-space:nowrap}.status-recibido{background:#edf3ff;color:#204f9d}.status-revision{background:#fff7df;color:#785800}.status-informacion{background:#fff0e5;color:#8c3f0e}.status-respondido{background:#eaf7f7;color:#146061}.status-resuelto,.status-cerrado{background:#edf8f0;color:#1b6431}.nmpqr-meta{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin:18px 0 24px}.nmpqr-meta div:last-child{grid-column:1/-1}.nmpqr-timeline{position:relative}.nmpqr-event{display:grid;grid-template-columns:18px 1fr;gap:10px;padding:0 0 18px}.nmpqr-event>span{width:10px;height:10px;margin-top:5px;border-radius:50%;background:#215b43;box-shadow:0 0 0 4px #e7f1ec}.nmpqr-event small{color:#77827c}.nmpqr-event p{margin:.35em 0}.nmpqr-event:not(:last-child)>div{border-bottom:1px solid #edf0ee;padding-bottom:14px}.nmpqr-card .nmpqr-portal{display:block}.nmpqr-card .nmpqr-card{padding:0;border:0;box-shadow:none}.nmpqr-card .nmpqr-card h2{display:none}@media(max-width:800px){.nmpqr-portal{grid-template-columns:1fr}.nmpqr-grid{grid-template-columns:1fr}.nmpqr-full{grid-column:auto}.nmpqr-card,.nmpqr-status-card{padding:20px}.nmpqr-meta{grid-template-columns:1fr}.nmpqr-meta div:last-child{grid-column:auto}}

/* Confirmación visual de radicación */
body.nmpqr-modal-open{overflow:hidden}.nmpqr-modal-overlay{position:fixed;inset:0;z-index:999999;background:rgba(8,29,20,.72);display:flex;align-items:center;justify-content:center;padding:20px;animation:nmpqrFadeIn .18s ease}.nmpqr-modal-overlay.is-closing{opacity:0;transition:opacity .16s ease}.nmpqr-modal{position:relative;width:min(520px,100%);background:#fff;border-radius:18px;padding:34px 30px 30px;box-shadow:0 24px 80px rgba(0,0,0,.28);text-align:center}.nmpqr-modal-icon{width:66px;height:66px;margin:0 auto 18px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#e8f6ed;color:#176138;font-size:34px;font-weight:800}.nmpqr-modal h2{margin:0 0 10px!important;color:#103b29!important;font-size:28px!important}.nmpqr-modal p{margin:0 0 18px;color:#52635b;line-height:1.6}.nmpqr-ticket-box{margin:20px 0;padding:17px 18px;border:1px solid #d8e5dd;background:#f6faf7;border-radius:12px}.nmpqr-ticket-box span{display:block;font-size:12px;text-transform:uppercase;letter-spacing:.07em;color:#718078;margin-bottom:4px}.nmpqr-ticket-box strong{display:block;font-size:23px;color:#163b2d;word-break:break-word}.nmpqr-modal-close{position:absolute;top:12px;right:14px;width:38px;height:38px;border:0;background:transparent;color:#68766f;font-size:30px;line-height:1;cursor:pointer;border-radius:50%}.nmpqr-modal-close:hover{background:#f0f4f1;color:#163b2d}@keyframes nmpqrFadeIn{from{opacity:0}to{opacity:1}}@media(max-width:600px){.nmpqr-modal{padding:30px 20px 24px}.nmpqr-modal h2{font-size:24px!important}.nmpqr-ticket-box strong{font-size:19px}}

/* Ventana emergente de consulta de radicado */
.nmpqr-result-overlay{background:rgba(8,29,20,.78)}
.nmpqr-modal--status{width:min(820px,100%);max-height:90vh;overflow:auto;text-align:left;padding:0;border:1px solid rgba(29,90,61,.12)}
.nmpqr-modal--status .nmpqr-modal-close{z-index:3;color:#fff;top:14px;right:16px}
.nmpqr-modal--status .nmpqr-modal-close:hover{background:rgba(255,255,255,.14);color:#fff}
.nmpqr-result-header{display:flex;justify-content:space-between;gap:22px;align-items:flex-start;padding:30px 64px 26px 30px;background:linear-gradient(135deg,#103b29,#1d5a3d);color:#fff;border-radius:18px 18px 0 0}
.nmpqr-result-header h2{margin:4px 0 7px!important;color:#fff!important;font-size:28px!important}
.nmpqr-result-header p{margin:0!important;color:rgba(255,255,255,.82)!important;max-width:560px}
.nmpqr-result-kicker{display:block;font-size:11px;text-transform:uppercase;letter-spacing:.09em;font-weight:800;color:#e7d39f}
.nmpqr-result-header .nmpqr-badge{flex:0 0 auto;margin-top:2px;border:1px solid rgba(255,255,255,.25);box-shadow:0 3px 12px rgba(0,0,0,.08)}
.nmpqr-ticket-box--result{margin:24px 30px 18px;text-align:center;background:#f4f9f6}
.nmpqr-result-meta{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:0 30px 8px}
.nmpqr-result-meta>div{padding:13px 14px;border:1px solid #e2e9e5;border-radius:10px;background:#fff}
.nmpqr-result-meta small{display:block;color:#718078;font-size:11px;text-transform:uppercase;letter-spacing:.04em;margin-bottom:4px}
.nmpqr-result-meta strong{display:block;color:#1e3429;font-size:14px;line-height:1.45;word-break:break-word}
.nmpqr-result-meta-full{grid-column:1/-1}
.nmpqr-result-section{margin:18px 30px 0;padding-top:18px;border-top:1px solid #e8eeea}
.nmpqr-result-section h3{margin:0 0 10px!important;color:#103b29!important;font-size:18px!important}
.nmpqr-result-copy{padding:15px 16px;background:#f8faf9;border:1px solid #e3e9e6;border-radius:10px;color:#45564e;line-height:1.65}
.nmpqr-result-copy p{margin:.25em 0!important;color:#45564e!important}
.nmpqr-result-followup{padding-bottom:4px}
.nmpqr-modal--status .nmpqr-timeline{margin-top:14px}
.nmpqr-modal--status .nmpqr-event{grid-template-columns:18px 1fr;padding-bottom:14px}
.nmpqr-modal--status .nmpqr-event>div{color:#44554d}
.nmpqr-modal--status .nmpqr-event p{color:#44554d!important}
.nmpqr-empty-followup{color:#68766f!important;background:#f8faf9;border:1px solid #e3e9e6;border-radius:10px;padding:14px 16px}
.nmpqr-result-actions{position:sticky;bottom:0;display:flex;justify-content:flex-end;padding:18px 30px 24px;background:linear-gradient(to bottom,rgba(255,255,255,.94),#fff 35%);border-radius:0 0 18px 18px}
@media(max-width:650px){.nmpqr-modal--status{max-height:94vh;border-radius:16px}.nmpqr-result-header{display:block;padding:26px 54px 22px 20px;border-radius:16px 16px 0 0}.nmpqr-result-header h2{font-size:24px!important}.nmpqr-result-header .nmpqr-badge{display:inline-block;margin-top:14px}.nmpqr-ticket-box--result{margin:18px 20px 14px}.nmpqr-result-meta{grid-template-columns:1fr;padding:0 20px 6px}.nmpqr-result-meta-full{grid-column:auto}.nmpqr-result-section{margin:16px 20px 0}.nmpqr-result-actions{padding:16px 20px 20px}.nmpqr-result-actions .nmpqr-button{width:100%}}

/* Solicitudes de protección de datos personales */
.nmpqr-data-intro{margin:0 0 22px;padding:16px 18px;border:1px solid #dbe7df;border-left:4px solid #1d5a3d;border-radius:10px;background:#f6faf7;color:#42554b}.nmpqr-data-intro strong{display:block;color:#103b29;margin-bottom:5px}.nmpqr-data-intro p{margin:0;color:#66756e;font-size:14px;line-height:1.6}.nmpqr-data-form .nmpqr-check{margin-top:22px}